Contact Us
“The SFTP solution is great product and met our all needs. We received wonderful support all the time from sales as well as technical side. Easy to work with the team. A true partner.”
Professional Services
SRT offers professional services, delivered by remote streaming session. On-site professional services and training requires a custom quote and will include travel time and expenses plus a 15% mark up. Professional Services are offered in discounted packages or at an hourly rate of $500 (billed in 1-hour increments).
Professional Services are not included as part of Base, Standard or Premium support options. Customers with 8×5 Business Standard Support or 24×7 Business Premium Support will receive 10%/25% discounts on all Professional Services. For further details, please refer to our Maintenance and Support Policies.
DEPLOYMENT PACKAGE
- Planning and Analysis
- Install and Setup
- Outcome – Verification
- Basic Training (1 HR Max)
- Consult and Setup Report
- Outcome – Verification Report
MIGRATION PACKAGE
- SRT Application Migrations
- Migrate to/from On-Prem, Cloud, or HA
- Outcome – Verification
- Admin Training (1 HR Max)
- Consult and Migration Report
- Outcome – Verification Report
CHECKPOINT PACKAGE
- Application Performance Assessment
- Configuration and Environment Review
- Best Practices Evaluation
- Software Upgrade/Maintenance
- Findings and Remediation Report
- Optimization Recommendations