Rapid response SLAs with phone and streaming support. Learn more
Fastest response SLAs with phone and streaming support. Learn more
Includes access to all software updates and email support during business hours through the Help Desk. Business hours are 8:30am-5:30pm EST, Monday-Friday.
Titan FTP Server is a perpetual license and will continue to work even if you do not renew Maintenance and Support. Without current Maintenance and Support, you will not be eligible for technical support or software updates.
*Maintenance and Support that has expired by 12 months or more is not eligible for renewal pricing and requires the purchase of a new license.
You can run the “Check for Updates” feature in your server admin or check your renewal status to see your expiration date.
Reminder emails are also sent a month before your maintenance and support expiration date.